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PADDLE SPORTS REPAIR TEAM LEAD

 

Summary

Next Adventure surrounds itself with employees who are passionate about the outdoors and want to make a positive impact in the company every day. The role of every Paddle Sports Sales Associate is to promote our mission:

Inform. Outfit. Excite.

The Repair Technician is a key component of the Paddle Sports Center, that keeps customers coming back due to their knowledge, passion, and top-quality repair and rigging. If you want to share your love of the outdoors with our customers and be a part of something unique and special, submit your cover letter and resume now!

 

Job Responsibilities

  • Perform repairs on kayaks, SUP’s, drysuits, frames, rafts and more
  • Work with PVC, fiberglass, ABS plastic, rotomolded plastic, latex, etc.
  • Use proper PPE at all times when performing repairs
  • Give realistic timelines on repairs and manage customer expectations
  • Provide excellent customer service
  • Maintain a neat and safe work area
  • Use project management software to organize priorities, deadlines, and track progress while communicating with other team members
  • Work with the Location Manager on shop projects like fixtures, maintenance, etc.
  • Assist with used equipment and boat buying (as needed)
  • Collaborate efficiently with other staff members company wide, as applicable
  • Answer phone calls, and interact with customers on sales floor as needed
  • Communicate with other Leads to facilitate lunch breaks and provide department coverage as needed
  • Chore management
  • Open/Close Registers as needed
  • Other duties as assigned

 

Qualifications

  • Background and training in industry repairs; (preferred 1 year)
  • Product knowledge of the kayak industry; (preferred 1 year)
  • Previous customer service, outdoor retail & service shop experience
  • High attention to detail
  • Has demonstrated the ability to be consistently reliable and punctual
  • Ability to lift moderate/heavy tools and equipment, with or without reasonable accommodation
  • Ability to use heavy machinery and power tools safely
  • Strong organizational skills
  • Has demonstrated challenge-resolution skills
  • Availability to work a flexible schedule, including evenings and weekends

 

Email your resume and cover letter to jobs@nextadventure.net