PADDLE SPORTS REPAIR TEAM LEAD

Summary

Next Adventure surrounds itself with employees who are passionate about the outdoors and want to make a positive impact in the company every day. The role of every Paddle Sports Sales Associate is to promote our mission:

Inform. Outfit. Excite.

The Repair Technician is a key component of the Paddle Sports Center, that keeps customers coming back due to their knowledge, passion, and top-quality repair and rigging. If you want to share your love of the outdoors with our customers and be a part of something unique and special, submit your cover letter and resume now!

Job Responsibilities

• Perform repairs on kayaks, SUP’s, drysuits, frames, rafts and more
• Work with PVC, fiberglass, ABS plastic, rotomolded plastic, latex, etc.
• Use proper PPE at all times when performing repairs
• Give realistic timelines on repairs and manage customer expectations
• Provide excellent customer service
• Maintain a neat and safe work area
• Use project management software to organize priorities, deadlines, and track progress while communicating with other team members
• Work with the Location Manager on shop projects like fixtures, maintenance, etc.
• Assist with used equipment and boat buying (as needed)
• Collaborate efficiently with other staff members company wide, as applicable
• Answer phone calls, and interact with customers on sales floor as needed
• Communicate with other Leads to facilitate lunch breaks and provide department coverage as needed
• Chore management
• Open/Close Registers as needed
• Other duties as assigned

Qualifications

• Background and training in industry repairs; (preferred 1 year)
• Product knowledge of the kayak industry; (preferred 1 year)
• Previous customer service, outdoor retail & service shop experience
• High attention to detail
• Has demonstrated the ability to be consistently reliable and punctual
• Ability to lift moderate/heavy tools and equipment, with or without reasonable accommodation
• Ability to use heavy machinery and power tools safely
• Strong organizational skills
• Has demonstrated challenge-resolution skills
• Availability to work a flexible schedule, including evenings and weekends

Email your resume and cover letter to jobs@nextadventure.net