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Tune and Rental Technician

 

Summary

Next Adventure surrounds itself with employees who are passionate about the outdoors and want to make a positive impact in the company every day. The role of every employee is to promote our mission:

 

Inform. Outfit. Excite.

 

The Tune and Rental technicians are responsible for renting and maintaining both rental and customer equipment. This position requires exceptional attention to detail while working with deadlines in a fast-paced team environment. The Tech will spend much of their time customer-facing assisting with rentals, performing various tune work on equipment, and organizing the Rental and Tune Departments. This is a temporary position with the potential for it to turn into a permanent position for the right candidate.

 

Job Responsibilities

  • Greeting customers at the Tune Shop and/or Rental counters
  • Assess customer needs and offer advice on services
  • Assist customers in filling out proper paperwork
  • Train and learn the proper way to use Next Adventure‚Äôs shop machinery safely
  • Edge, wax and repair skis and snowboards 
  • Acquire appropriate binding certifications and product knowledge from all required manufacturers and adhere to the associated rules and regulations surrounding working with ski bindings
  • Train and learn all of the functions of the Easyrent software as it pertains to rental operations
  • Assist, measure and adjust rental bindings to skis, snowboards, snowshoes and other rental assets
  • Assist on the retail floor as needed
  • Other duties as assigned

 

Qualifications

  • Previous experience working in a tune shop preferred but we are willing to train the right candidate
  • Previous customer service experience in ski/snowboard shop (preferred)
  • Ability to work under pressure while meeting tight deadlines 
  • Previous experience working with a team
  • Ability to talk about general ski and snowboard nomenclature 
  • Ability to assess ski and snowboard damage and provide recommendations to repair
  • Light to moderate lifting, with reasonable accommodation
  • Standing for long periods of time
  • Willing to use machinery to wax, edge and tune skis and snowboards 
  • Basic math skills
  • Availability to work a flexible schedule, including evenings and weekends.
  • Proficient with, or a quick study on, Microsoft, Google and internal software applications